HomeWhat We DoWeb Portal Development

Portals & internal tools · New York

The spreadsheet has been doing a job it was never hired for.

Customer portals, client dashboards, booking systems, internal tools. We build the software that replaces the shared spreadsheet, the forwarded PDF and the seven phone calls it takes to answer "where's my order?"

Every role sees only what it should. Try the demo: same portal, three different people.

[YOUR COMPANY] PORTAL
Status
Permissions:

Demo data. Your portal would carry your own records, roles and rules.

The problem

You already have a system. It's just made of email.

Most businesses don't decide to build a portal. They notice one afternoon that four people are keeping the same list, the newest version is in somebody's downloads folder, and half the week goes into answering questions the customer could have looked up.

What we build

Six shapes this usually takes.

Different names, same core: accounts, permissions, records and a workflow that used to live in somebody's head.

Typical features

The business case

A portal is only worth building if it buys back time.

Move the sliders to your own numbers. This is a rough estimate of the admin hours a portal takes off your team, not a promise, and we'd rather you check our working than take our word for it.

Chasing status, retyping data, finding the right file, answering the same question.

Salary plus overhead, not what lands in their bank account.

Our assumption. We default low on purpose: portals move work, they don't delete all of it.

Estimated admin cost recovered

a year, across

≈ of time back every week

Rough payback on a [$—] build

An estimate built from your inputs, nothing else. It ignores the things that are harder to count and often matter more: fewer mistakes, faster answers for customers, and work that no longer depends on one person being at their desk.

Get a real number →

Before you spend anything

Sometimes you should just buy the software.

We build custom portals for a living and we still talk people out of them most months. Here's the honest split.

Buy something off the shelf

When your process is normal, even if it doesn't feel like it.

  • A tool already exists that does 80% of it
  • You need it live next month, not next quarter
  • Your process isn't the thing customers pay you for
  • Nobody on your side wants to own software long-term

We'll help you choose one, set it up and connect it to your site. That's a much smaller invoice, and we'd rather have it than a rebuild in a year.

Build something custom

When the process is the business.

  • You're paying for five tools and still exporting to Excel
  • The way you work is genuinely different, and that's the edge
  • Per-seat pricing now costs more than a build would
  • Customers would use it, and it would be a reason to stay

Then it's worth owning outright: no per-seat fees, no roadmap you don't control, no export when they get acquired.

Rule of thumb

If your team is bending its process to fit a tool you're renting, and the bend is costing real hours, a custom build usually pays for itself. If you're bending because change is hard, it won't.

Access & security

Your data, and only the right eyes on it.

Portals hold the things that matter: customer records, prices, invoices, documents. Every build gets this, whether it's six users or six hundred.

If you have compliance obligations, say so on the first call. We build to support them and we work alongside your auditor, but we don't certify anything ourselves, and anyone who says they do is selling.

Roles & permissionsDefined per record, not per page. A customer can't reach another customer's data by changing a number in the URL.
Two-factor and SSOEmail, authenticator apps, or sign-in with your existing Google or Microsoft accounts.
Audit trailWho changed what, when, and what it was before. Invaluable the day somebody swears they didn't.
Encrypted, backed up, restorableEncryption in transit and at rest, daily backups, and restores we actually test.
You choose where it livesYour cloud account or ours, in a region you pick. Either way the accounts are in your name.
Leaving is possibleDocumented data model and an export that works. Lock-in isn't a business strategy we're interested in.

How it goes

Six steps, and you use it before it's finished.

Portals fail when they're designed in a meeting room and revealed at the end. Yours goes in front of the people who'll use it in week four.

Integrations

It has to talk to what you already run.

A portal that doesn't sync with your accounting or your CRM just moves the retyping somewhere else. We connect the systems you already pay for, and we build the sync so a failure tells somebody instead of quietly stopping.

Not on the list? If it has an API, or even a nightly CSV, we can usually work with it.

Accounting
QuickBooksXeroNetSuiteSage
CRM
SalesforceHubSpotPipedriveZoho
Payments
StripeACH / bank transferPayPal
Messaging
Twilio SMSSlackMicrosoft TeamsTransactional email
Documents & e-sign
DocuSignDropboxGoogle DriveSharePoint
Identity
Google WorkspaceMicrosoft EntraOktaMagic links

Pricing

What a portal costs.

Fixed quote after a scoping call, because a portal quoted off a two-line brief is a portal quoted wrong.

Portal Starter Plan

Ideal for: Businesses launching their first internal or client-facing web portal.

[From $7000]

6–10 weeks

  • User Authentication System
  • Custom Admin Dashboard
  • Role-Based Access Control
  • Responsive UI Design
  • Basic API Integration
  • Data Input & Management Modules
  • Notifications System
  • Dedicated Project Manage
  • QA Testing & Deployment
  • Video Walkthrough on Delivery
Get a fixed quote
MOST COMMON

Portal Pro Plan

Ideal for: Organizations requiring a multi-module platform with advanced integrations.

[From $ 17000]

12–20 weeks

  • User Authentication System
  • Custom Admin Dashboard
  • Role-Based Access Control
  • Responsive UI Design
  • Advanced API Integrations
  • Multi-Module Architecture
  • Data Management & Reporting Suite
  • Search & Filter Functionality
  • Third-Party Platform Integrations
  • Automated Notifications & Alerts
  • Dedicated Project Manager
  • Full QA Testing & Deployment
  • Video Walkthrough on Delivery
Get a fixed quote

Portal Authority Plan

Ideal for: Enterprises requiring a fully custom, high-security digital platform at scale.

[From $ 25000]

20 weeks+

  • User Authentication System
  • Custom Admin Dashboard
  • Role-Based Access Control
  • Responsive UI Design
  • Advanced API Integrations
  • Multi-Module Architecture
  • Custom Workflow Engine
  • Enterprise-Grade Security
  • Advanced Reporting & Analytics
  • Bulk Data Import & Export
  • Third-Party Platform Integrations
  • Scalable Infrastructure Architecture
  • SLA-Backed Post-Launch Support
  • Dedicated Project Manager
  • Full QA Testing & Deployment
  • Video Walkthrough on Delivery
Get a fixed quote

Every portal also needs looking after: updates, monitoring, backups and small changes. That's a monthly care plan, quoted with the build so it's never a surprise.

FAQ

What people ask about portals.

Start a project

Tell us what the spreadsheet is doing.

Describe the process, who touches it and where it goes wrong. We'll come back with a shape, a phase-one scope and a number. If the answer is "buy this instead," we'll say that too.

Prefer to talk it through? 929-619-7339, weekdays 9–6 ET.

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Let’s Talk About Your Project

Tell us what you’re building. We design and build high-quality digital products globally.