Tell us what you're building and we'll come back with what it takes, what it costs and how long it runs. Usually within one business day, always from a person who works here.
No pitch deck. No discovery retainer. No six-week sales cycle. If we're not the right studio for it, we'll say so and point you somewhere better.
The project brief
The more you tell us here, the more useful the first call is. Every field except your email is optional, and nothing goes to a sales sequence.
What do you need?
Pick as many as apply. Not sure? Pick the closest and we'll sort it out on the call.
Scope and timing
Rough is fine. We use this to work out whether we're the right fit before anyone's time is wasted.
Who are we talking to?
Only the email is required. We reply to it, we don't add it to anything.
Your brief is with us. We'll reply to with first thoughts, a rough number and a couple of questions. Add info@nycwebdesignstudio.com to your contacts so it doesn't land in spam.
In a hurry? Call 929-619-7339 and mention you sent a brief.
Your brief so far
No mystery
Four steps, and you can stop at any one of them without a follow-up sequence chasing you.
A person, not a routing rule. If something's unclear we'll ask before guessing.
First thoughts, a rough range, and whether we're the right studio for it. Sometimes the honest answer is no.
Your business, your customers, what's actually broken. You'll leave with a recommendation whether or not you hire us.
Scope, price and timeline in writing. The number in the proposal is the number on the invoice.
When and where
Email and the phone are covered during business hours. Outside them, briefs still arrive and get answered first thing.
Holiday hours are posted on our Google Business Profile.
Where we work
Based in New York City, working with brands nationwide. Local clients get in-person kickoffs; everyone else gets the same team on a video call.
Not a new project?
Existing clients
Support & care plans
Something broken or a change request? Email us and mark it urgent if it's affecting customers.
Careers
Work with us
No open roles right now. Send three projects you're proud of and a line on what was hard about each.
Press & partners
Everything else
Podcasts, panels, referral partnerships, or a question that doesn't fit anywhere above.
We don't take cold sales pitches, link-building offers or outsourcing proposals. They go to the same inbox and get the same silence.
Before you write
One business day for anything sent on a weekday, usually the same day. Briefs sent over the weekend get answered Monday morning. If it's genuinely urgent, call.
Yes, thirty minutes, no strings. You'll leave with a recommended approach and a rough number, whether or not you hire us. We don't charge for discovery and then hand you a deck.
Nothing formal. It helps to know roughly what you want the site to do, who decides, what your budget range is, and any hard deadlines. If you have analytics access, even better.
Happily, if you're in or near the city. Coffee, your office, or ours. For everyone else it's a video call, which is how about half our projects run start to finish.
Yes, send yours over and we'll sign it before the call if you'd rather talk freely. We treat everything you tell us as confidential either way.
Still worth asking. Small jobs run hourly or on a care plan. If it's a ten-minute fix we'll often just tell you how to do it yourself.
Still scrolling?
Two minutes on a call usually beats four emails. Ask us anything, including whether we're the wrong people for the job.
